Contact Us

Online Billing Now Available For Missoula Water Company Customers

Subscribe to 94.9 KYSS FM on

Since the changeover from Mountain Water to Missoula Water Company, one complaint that the new company has received from customers was not being able to pay their bills online.

Superintendent of Missoula Water Company Dennis Bowman explained that the problem has been changing billing records from Liberty Utilities to the new company.

“Through the process as we took possession on June 23rd, we ended up having to utilize Liberty’s billing system because they would not release the data to us,” Bowman said. “Liberty did not want to have any more direct debits out of customers’ accounts, or do any of the other e-billing stuff, so our hands were tied. We finally got our data from Liberty Utilities on August 28th which gave us access to everything including all the customers who were on direct debit.”

Bowman said the new company has been working with local banks to prepare for online billing for the thousands of Missoula Water customers who wish to pay via direct debit.

“Working through the banks, we got the direct debit system set up,” he said. “Once we started doing that they did some testing and that was finalized last Tuesday or Wednesday. So, now, we’re able to have direct debit access to customers now.”

Bowman said it’s very easy for customers to initiate or to reestablish their online payments for Missoula Water.

“All they have to do is resign the note giving the city of Missoula to reauthorize the ability to access the funds from their account,” he said. “Look on your bill or check your bank records to see if it has been pulled out or not. We sent out some stuff last week as a test with our payment provider Pay Mantis and our bank to make sure the payments went in correctly.”

Bowman said he plans to share a PowerPoint presentation to the Missoula City Council on October 4, and customers are invited to come to the meeting with any questions. They can also contact Missoula Water Company at 552-6700.

Best of KYSS

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to http://kyssfm.com using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for KYSS Corral quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive KYSS Corral contests, events, coupons, presales, and much more delivered to you for FREE.